BookAway
Categories
Knowledge base
Frequently asked questions
I'm a guest
Searching for accommodation
Pricing & payment
- Why do I have a pending charge on my bank account?
- How do I get an invoice for my reservation?
- Something went wrong with your payment
- Taxes and fees explained
- When will I pay for my reservation?
- Which payment methods can I use?
Booking confirmation
Reservation changes
- Can I change the reservation dates?
- Changing your email address
- Changing guest names
- Changing the number of guests on an existing booking
- Changing a booking during your stay
- Can I extend my stay?